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About Us
Who are we

GEMVoice makes voice technology work for your business. We partner with leading technology providers to deliver solutions that capture, manage, and analyze voices across calls, apps, and devices. From migrating legacy recordings to integrating new systems, and enabling AI-powered transcription, translation, and analytics, we help businesses solve every voice-related challenge — efficiently and reliably.
Why us

GEMVoice combines deep expertise in voice technology to deliver practical, effective solutions that address real business challenges. By leveraging best-in-class technologies and providing end-to-end support — from planning to implementation — GEMVoice helps your organization streamline operations, enhance efficiency, and drive successful transformation.
We Promise

At GEMVoice, we turn voice into value.

We empower businesses to communicate smarter, respond faster, and make decisions
driven by voice intelligence. Whatever your voice challenge — we’ve got it covered.

Our Offerings

Voice Recording Migration and Transformation

GEMVoice modernizes legacy tape storage by securely converting physical tapes into online archives using fast, reliable technology, with options to integrate playback portals and migrate to new voice recording systems.

Intelligent Monitoring

GEMVoice performs automated walk-the-floor testing before and during operations to ensure all UC phones, turret phones, and recorders meet regulatory compliance and audio quality standards, automatically checking after system changes, optionally disabling noncompliant devices, and reducing health risks by eliminating the need for manual handset testing.

Voice Recording

GEMVoice ensures full compliance with regulatory requirements by capturing and securing all communication types — voice, video, IM, app sharing, file transfers, and mobile interactions — while providing collaboration compliance recording, proactive ethical wall policy management, and extended remote and mobile recording capabilities to support business continuity and regulatory oversight.

AI Voice – Voice Bot and Speech Analytics

GEMVoice offers AI Voice solutions that transform conversations into business value. With intelligent voice bots, transcription and translation across 90+ languages, and actionable voice analytics, businesses can enhance customer engagement, break language barriers, and uncover meaningful insights — like spotting trends, detecting sentiment, and identifying compliance risks — to empower informed, strategic decisions.

Telephony

GEMVoice delivers comprehensive telephony services, including phone systems, unified messaging, advanced call management, transcription, recordings, and global access. With global coverage and business-grade security, it enables teams to communicate efficiently, collaborate effectively, and scale operations while supporting remote or hybrid work.

Voice Recording Migration and Transformation

GEMVoice modernizes legacy tape storage by securely converting physical tapes into online archives using fast, reliable technology, with options to integrate playback portals and migrate to new voice recording systems.

Intelligent Monitoring

GEMVoice performs automated walk-the-floor testing before and during operations to ensure all UC phones, turret phones, and recorders meet regulatory compliance and audio quality standards, automatically checking after system changes, optionally disabling noncompliant devices, and reducing health risks by eliminating the need for manual handset testing.

Voice Recording

GEMVoice ensures full compliance with regulatory requirements by capturing and securing all communication types — voice, video, IM, app sharing, file transfers, and mobile interactions — while providing collaboration compliance recording, proactive ethical wall policy management, and extended remote and mobile recording capabilities to support business continuity and regulatory oversight.

AI Voice – Voice Bot and Speech Analytics

GEMVoice offers AI Voice solutions that transform conversations into business value. With intelligent voice bots, transcription and translation across 90+ languages, and actionable voice analytics, businesses can enhance customer engagement, break language barriers, and uncover meaningful insights — like spotting trends, detecting sentiment, and identifying compliance risks — to empower informed, strategic decisions.

Telephony

GEMVoice delivers comprehensive telephony services, including phone systems, unified messaging, advanced call management, transcription, recordings, and global access. With global coverage and business-grade security, it enables teams to communicate efficiently, collaborate effectively, and scale operations while supporting remote or hybrid work.

Our Services

With years of telecommunications experience, we design, customize, integrate, and implement solutions that ensure smooth, compliant operations from project rollout to ongoing maintenance. Our commitment extends beyond deployment, providing continuous technology consulting to help customers improve, close gaps, and align with their future roadmap.

Turn every voice into business value

GEMVoice helps you capture, analyze, and act on voice data. Together with AI, this enables smarter communication, faster decisions, and better results.

Contact Us